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Open the CandyJar app and shake your phone — a pop-up will show your User ID. Tap 'Copy Data' and paste it here. It's the fastest way for us to find your account and begin solving your issue.

Please enter the details of your request. Please include any relevant details about your problem including the name(s) of the stories affected, chapter numbers, and any error messages you received. A member of our support staff will respond as soon as possible.

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